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Gov-Certificates Terms and conditions
Overview
Gov-Certificates is a professional search and Supply Company for the supply of Birth certificates, Marriage certificates and Death Certificates, from various official government sources within Europe all certificates supplied are original or a copy of microfiche held by the relevant authorities, We work to the given information making no amendments or alterations certificates may be used for passport applications driving licence applications wedding arrangements and any other official application as well as any other legal or personal use
Order acceptance
GOV-Certificates will only accept orders where it believes that the purpose for which the certificate has been ordered is both bona fide and legal, for this purpose we ask that you complete all requested fields on our online application form, failure to complete all fields could result in delay or non acceptance of your order.
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Payment Terms,
Our sole terms of business exist via the internet with online payment being made at the point of the order via one of the approved credit cards (visa, MasterCard) others may be added in future at the discretion of Gov-Certificates, the payment will appear on your credit card statement as Gov-Certificates.co.uk. Because of the various European departments that we deal with we invoice in Euros, but the price you pay will be in pounds to the same figure you see on the website in pounds sterling, unless you have chosen to pay by an alternative currency, Your payment is Transacted not on the site of Gov-Certificates but on the site of Citelis this is the secure server of Credit mutual the 8th largest bank in Europe, in this way we neither see, nor hold you card details IE card number, expiry date security numbers.
Delivery
Using the various mailing systems in Europe we will despatch the requested certificate to the address requested on the given order, addressed to the person requested on the order We do not offer and are unable to supply a pick up service Gov-Certificates is an internet based company, Delivery times quoted are given in good faith and whilst in around 95% of the ordered products are adhered to they do not form part of our contract the given time is based on working days and is deemed to commence on the next working day following receipt of order
Example an order received at 15.33 on Wednesday shall be deemed to arrive at 00.00 am on Thursday, an order received on Friday at 15.33 shall be deemed to arrive on the next working day in this case 00.00 AM Monday, we endeavour to dispatch all certificates with the given period this period is currently with 5 working days for Priority ordered certificates and where a certificate is ordered on our soon as service your certificate will be dispatched within 30 days please (see drop down for estimated current times) please be aware that at times of extreme demand this can be extended with your approval.
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Problems
We ask that you allow the given period for the despatch of your ordered certificate in the majority of case we dispatch prior to the quoted period. Should your request be late in arriving or you have question relating to a delivered order please Please submit a request with our help desk (click here). you will be responded to by an allocated operator, please include in your email the Ident Facture, date of orde, email address ordered on, full details of the ordered certificate, and a telephone number you can be contacted on.
Where a certificate is not registered or does not match the given details we will be unable to supply the requested certificate, in certain circumstances particularly England and Wales the 50 year rule applies this means that you must supply us with all of the required details, the cost of your certificate is broken down into 2 components parts ?11 for the search application of GRO and associated administration, and the remainder for the supply of the relevant certificate and postage when because of incomplete insufficient or non registration applies GOV-certificates will make a charge of ?11 per certificate and the remainder will be credited to the credit card that you ordered the relevant certificate on. Please be sure the information supplied is both accurate and complete Gov-Certificates cannot accept any responsibility for false inaccurate or incomplete information supplied
Postal Address
The postal address of GOV-certificates in the UK is
Gov-Certificates
37B, New Cavendish Street
London
W1G 8JR
you can contact us at
Please submit a request with our help desk (click here).
Contract of Order,
The point at which an order shall be deemed to have commenced is the point at which the order arrives on the server of Gov-Certificates with the relevant payment accepted on the server of Citelis, our online secure server operated on our behalf by Credit Mutual, Because of the way that we work the contract is deemed to commence at this point and regulation 13 of the distance selling and home ordering regulations are deemed to apply and GOV-certificates does not offer the right to cancel once the order has been made
The directive relating to this reads exceptions to the right to cancel
For the supply of services if the supplier has given correct information and the performance of the contract has begun with the consumers agreement before the end of the cancellation period
We thank you for your orders and look forward to dispatching your certificate shortly.
GOV-CERTIFICATES.co.uk if owned and operated by INTER-MARKETS LTD
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